Privacy Policy

At TIEC, we respect your privacy and are committed to protecting the personal information you provide when you use our website, products, and services.

This Privacy Policy explains how we may collect, use, store, and protect information when you visit or make a purchase through our website.

1. Information We Collect

When you use our website or place an order, we may collect information necessary to provide our services, including:

• Name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

• Payment-related information required to process your transaction

• Information you voluntarily provide when contacting us

• Technical information relating to your use of our website

We only request information that is reasonably necessary for operating our website, processing orders, providing services, communicating with customers, and improving the customer experience.

2. How We Use Your Information

We may use the information collected to:

• Process and fulfill your orders.

• Arrange shipping and delivery.

• Process payments and transactions.

• Communicate with you regarding your orders.

• Respond to questions, requests, or customer-service inquiries.

• Provide information regarding our products and services.

• Improve our website, products, and services.

• Prevent fraudulent, unauthorized, or unlawful activity.

• Comply with applicable legal and regulatory requirements.

3. Payment Information

When you make a purchase through our website, payment information may be processed through the applicable payment service provider.

We do not intend to unnecessarily retain complete payment-card information on our own systems.

Payment information transmitted through our website may be protected using encryption and other security measures provided by the applicable payment-processing systems.

4. Website and Technical Information

When you browse our website, certain technical information may be collected automatically, such as:

• Browser type

• Device type

• IP address

• Website interactions

• Pages visited

• General usage information

This information may be used to maintain website functionality, improve performance, understand website usage, and protect the website from unauthorized activity.

5. Cookies

Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may help us:

• Remember certain preferences.

• Maintain shopping-cart functionality.

• Understand how visitors use our website.

• Improve website performance.

• Provide relevant website functionality.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

We do not sell or otherwise intentionally disclose your personal information to unrelated third parties for their own independent marketing purposes.

We may share necessary information with trusted service providers who help us operate our business, including providers involved in:

• Payment processing

• Order fulfillment

• Shipping and delivery

• Website hosting and technical services

• Customer support

• Website analytics and related services

Such information is shared only to the extent reasonably necessary for providing the relevant service or operating our business.

We may also disclose information where required by law, legal process, governmental request, or where necessary to protect our rights, customers, website, or business.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

8. Third-Party Services and Links

Our website may contain links to or use services provided by third parties.

Third-party providers may have their own privacy policies and practices. We are not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the applicable privacy policies before providing personal information to third-party services.

9. Your Personal Information

You may contact us regarding the personal information you have provided to us.

Depending on applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of certain information.

Requests may be subject to applicable legal requirements and reasonable verification procedures.

10. Children's Privacy

Our website is not intended to be used for unlawful purposes or in violation of applicable age requirements.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Fulfill the purposes for which it was collected.

• Complete transactions and maintain relevant business records.

• Resolve disputes.

• Prevent fraud or misuse.

• Comply with legal, accounting, or regulatory obligations.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

12. Changes to This Privacy Policy

We reserve the right to update, modify, or replace this Privacy Policy at any time.

Any changes will be posted on this page. You are encouraged to review this Privacy Policy periodically.

Your continued use of the website after changes are posted may constitute acceptance of the updated policy, to the extent permitted by applicable law.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

TIEC

Phone: +91 8853676775

Address:
46-A Rail Bazar, Opp. Police Station,
Kanpur (U.P.) – 208004