Refund policy

Effective Date: August 6, 2026

Thank you for shopping with us. We strive to provide high-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns within 7 days of the date of delivery, provided that:

The item is unused, unworn, and in its original condition.
All original tags, labels, packaging, and accessories are intact.
The item is returned with the original invoice or proof of purchase.

Items that are damaged due to misuse, normal wear and tear, improper handling, or unauthorized alterations are not eligible for return.

Non-Returnable Items

The following items cannot be returned or exchanged:

Products marked as Final Sale or Non-Returnable
Gift cards
Personalized or custom-made products
Items returned without original packaging or accessories

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

Your Order Number
Photos of the product
Photos of the shipping package

We will review your request and arrange a replacement or refund where applicable.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be processed to the original payment method.
Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider.

Shipping charges, if any, are generally non-refundable unless the return is due to our error or a defective product.

Exchanges

We offer exchanges only for products that arrive damaged, defective, or incorrect, or where an exchange is permitted under our exchange policy and stock is available.